Download links blocked by antivirus (Avast & AVG)

Incident Report for Teamleader

Resolved

This incident has been resolved.

Posted Oct 27, 2022 - 08:51 CEST

Investigating

Previews and download from documents seem to be blocked by antiviruses AVG & Avast. We are looking into the issue and are trying to find the root cause and solve this asap.

Temporary solution to work with Avast: https://support.avast.com/en-us/article/antivirus-scan-exclusions/#pc
Temporary solution to work with AVG: https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Antivirus-scan-exclusions&supportType=home

Posted Oct 26, 2022 - 17:09 CEST

This incident affected: Teamleader Focus Web App.