Teamleader Status

Teamleader

All Systems Operational

Teamleader Operational

Email Operational

API Operational

Webhooks Operational

Document Processing Operational

Cloud Platforms Operational

Invoicecloud Operational

Ticketcloud Operational

Cloudproject Operational

Cloudsign Operational

Marketplace Operational

Outlook 2013 plugin Operational

Marketplace website Operational

Dropbox integration Operational

Voip (Twilio) Operational

Chrome Extension Operational

Bookkeeping integrations Operational

Google Contact sync Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web Response Time

Fetching

Past Incidents

Jan 20, 2019

No incidents reported today.

Jan 19, 2019

No incidents reported.

Jan 18, 2019

No incidents reported.

Jan 17, 2019

Teamleader unavailable at the moment

Resolved - We have found the root cause of the problem and were able to fix it. After some monitoring we are confident the issue has been completely resolved. In the meantime we are taking measures to prevent this from happening again. Thank you for your patience.
Jan 17, 17:22 CET

Monitoring - Teamleader is back up and running again. We noticed there were some servers that were not reacting. We added some new servers to make sure everything is running smoothly again. We will continue to investigate the cause of this and make sure we do everything to prevent this from happening again.
Jan 16, 20:41 CET

Investigating - We are noticing that Teamleader is currently unavailable for some customers and are investigating the cause of the issue. We will be back within half an hour or sooner with an update. Thank you for your patience.
Jan 16, 20:26 CET

Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

Empty screens & missing navigation menu

Resolved - The earlier mentioned fix was implemented and resolved the issue. Our engineering team was able to track down the root cause of the empty screens and missing navigation menu that appeared both yesterday and today at noon.

We sincerely apologize and assure you this won't happen again. If you still have questions regarding the issue, don't hesitate to contact us at support@teamleader.eu.
Jan 10, 15:24 CET

Monitoring - We have identified the root cause of the issue. The fix is being implemented and we will monitor the situation for the upcoming 2 hours.

Thank you for your patience.
Jan 10, 13:24 CET

Investigating - Some customers are currently experiencing empty screens and pop-ups in Teamleader. Our engineers are investigating the root cause of the problem.

A hard refresh appears to be a possible solution:
- For Windows: CTRL + SHIFT +R
- For Mac: CMD + SHIFT + R

We'll be back with an update in 30 minutes.
Jan 10, 12:52 CET

Jan 9, 2019

Empty screens and pop-ups

Resolved - This incident has been resolved. We have monitored the situation up until now and encountered no more signs of empty screens or pop-ups in Teamleader.

Thank you for your trust and patience.
Jan 9, 14:13 CET

Monitoring - We were able to identify the issue and implemented a fix. We will continue to monitor the situation during the upcoming 2 hours.

If you still encounter empty screens and pop-ups after doing another hard refresh, don't hesitate to contact us via support@teamleader.eu.

We apologize for the inconvenience this may have caused.
Jan 9, 12:13 CET

Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.

Jan 6, 2019

No incidents reported.