Teamleader
All Systems Operational
Teamleader   Operational
Marketplace   ? Operational
Email   ? Operational
Cloudsign   ? Operational
Cloudproject   ? Operational
API   Operational
Webhooks   Operational
Voip (Twilio)   Operational
Chrome Extension   ? Operational
Document Processing   ? Operational
Google Contact sync   ? Operational
Ticketcloud   Operational
Dropbox integration   ? Operational
Bookkeeping integrations   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Web Response Time ?
Fetching
Past Incidents
May 25, 2018

No incidents reported today.

May 24, 2018

No incidents reported.

May 23, 2018

No incidents reported.

May 22, 2018
Postmortem - Read details
May 22, 16:40 CEST
Resolved - The performance issue has been completely resolved after some careful monitoring. More explanation on this issue can be found in our postmortem post.
Again our sincerest apologies for this problem.
May 22, 16:39 CEST
Update - We are continuing to monitor for any further issues.
May 18, 18:10 CEST
Monitoring - Teamleader is currently stable again. However, we are monitoring very closely. We will keep you updated on any further progress. Thank you for understanding.
May 18, 12:56 CEST
Update - We are continuing to work on a fix for this issue.
May 18, 12:44 CEST
Update - Update: we're currently in contact with our server provider. We've identified the network connectivity issues and are now in the process of rebooting and adding new servers to get Teamleader up and running as fast as possible.
May 18, 12:35 CEST
Identified - We are still noticing some issues for certain accounts. Our team is working hard on fixing the issue.
May 18, 12:25 CEST
Monitoring - Teamleader is accessible again. We're closely monitoring the situation and are looking into the issue further.
May 18, 12:50 CEST
Identified - The issue has been identified and a fix is being implemented. Our apologies for the inconvenience.
May 18, 12:17 CEST
Resolved - The Exact Online synchronisation is working perfectly again. The reason for the temporary time-out was a new feature that we're adding soon which wasn't bug-free yet. But by finding this error, we were able to improve the Exact Online integration. So it was kind of a blessing in disguise. No further action is required from your part.
May 22, 13:34 CEST
Identified - The synchronisation between Exact Online and Teamleader is experiencing difficulties. We have identified the issue and are in the process of implementing a fix.
May 18, 16:49 CEST
May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018
Resolved - This incident has been completely resolved. We've updated our configuration and added more logging to help us understand what exactly went wrong in order to prevent this from happening again.
May 18, 09:24 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 15, 16:54 CEST
Update - We are continuing to work on a fix for this issue.
May 15, 16:53 CEST
Identified - The issue has been identified and a fix is being implemented.
May 15, 15:17 CEST
Investigating - We're noticing a delay in response time of the Teamleader web application. Our team is aware and investigating the issue.
Because of the issues, we're having trouble with our own phone support as well.
We'll be back shortly with more news.
May 15, 14:31 CEST
May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.