Teamleader
Teamleader slowness
Monitoring - The performance issues should have been fixed, we'll keep on monitoring the situation closely.

We sincerely apologize for the inconvenience
May 11, 09:46 CEST
Update - We have processed our webhooks backlog. All webhooks should be received in realtime again.
May 10, 17:46 CEST
Update - We put everything in place to keep the slowness to a minimum, while we are investigating further.

Thank you for bearing with us.
May 10, 16:42 CEST
Identified - We have identified some additionals issues.

We thank you for your patience
May 10, 14:21 CEST
Update - The performance issues should have been fixed, we'll keep on monitoring the situation closely.

If you don't notice a better performance yet, please try deleting cache and cookies from your browser.
May 10, 13:00 CEST
Monitoring - We identified the root cause and were able to put some improvements live. We are still looking into fixing some more small issues.

If you don't notice a better performance yet, please try deleting cache and cookies from your browser.

Thank you for bearing with us.
May 10, 12:32 CEST
Update - Our nightly migration caused unforeseen consequences, with a Teamleader outage as a result. We are looking into fixing these consequences asap.

We are sorry for the inconvenience and we thank you for your patience.
May 10, 11:24 CEST
Update - We are continuing to investigate this issue.

We are sorry for the inconvenience and we thank you for your patience.
May 10, 10:39 CEST
Update - We are continuing to investigate this issue.

We are sorry for the inconvenience and we thank you for your patience.
May 10, 10:34 CEST
Update - We are continuing to investigate this issue.
May 10, 10:03 CEST
Investigating - We are experiencing slowness and we are investigating this as we speak. We will come back to you with an update within 30 minutes.

We are sorry for the inconvenience and we thank you for your patience.
May 10, 09:22 CEST
Teamleader Operational
Email ? Operational
API Operational
Mobile App ? Operational
Webhooks Operational
Document Processing ? Operational
Cloud Platforms Operational
Invoicecloud Operational
Ticketcloud Operational
Cloudproject ? Operational
Cloudsign ? Operational
Marketplace Operational
Outlook 2013 plugin Operational
Marketplace website Operational
Dropbox integration ? Operational
Voip (Twilio) Operational
Chrome Extension ? Operational
Bookkeeping integrations Operational
Google Contact sync ? Operational
Exchange Web Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 12, 2021

No incidents reported today.

May 11, 2021
Emergency maintenance
Completed - The scheduled maintenance has been completed.
May 11, 18:05 CEST
Verifying - The necessary maintenance was performed. We're now verifying changes.

Thank you again for hanging on!
May 11, 17:46 CEST
Update - The application is available again, but will take some time to warm up!
May 11, 17:35 CEST
Update - We're flipping the switch! Bear with us for a couple of minutes!
May 11, 17:29 CEST
Update - The crucial, disruptive part of the update will slide into the 17:00 - 17:30 CEST time window.
We're almost there though, so hang on!
May 11, 17:07 CEST
Update - The background work takes longer than anticipated.
The crucial, disruptive part of the update will probably slide into the 16:30 - 17:00 CEST time window.
May 11, 16:29 CEST
Update - The background work takes a bit longer than anticipated.
The crucial, disruptive part of the update will probably slide into the 16:00 - 16:30 CEST time window.
May 11, 15:43 CEST
Update - We started the maintenance behind the scenes to keep disruption to a minimum.
We'll soon be back with more news!
May 11, 15:33 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 15:30 CEST
Scheduled - In order to get rid of unforeseen consequences, introduced by our database upgrade over the weekend and causing several problem for our users, we need to perform emergency database maintenance.

During this time Teamleader will briefly be unavailable. We do everything in our power to keep this as short as possible, since we don't want to keep you from your work. We believe that this fix will improve your user experience in the end.

Thank you for your understanding.
May 11, 15:01 CEST
May 10, 2021
May 9, 2021

No incidents reported.

May 8, 2021
Database upgrade
Completed - We've successfully upgraded our database.

Thanks for your patience!
Our apologies if this causes you any inconvenience. If you have any questions, please do not hesitate to contact us at https://support.teamleader.eu/en/support/tickets/new.

Kind regards,

The Teamleader team
May 8, 01:52 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 23:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
May 3, 17:06 CEST
Scheduled - Teamleader will be undergoing scheduled maintenance on May 7, 11 PM until May 8, 02 AM. Teamleader might be inaccessible during that time.
We are scheduling this maintenance to upgrade our database.
Our apologies if this causes you any inconvenience. If you have any questions, please do not hesitate to contact us at https://support.teamleader.eu/en/support/tickets/new.

Kind regards,

The Teamleader team
Apr 29, 16:15 CEST
May 7, 2021
May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

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