Teamleader
All Systems Operational
Teamleader   Operational
Email   ? Operational
API   Operational
Webhooks   Operational
Document Processing   ? Operational
Cloud Platforms Operational
Invoicecloud   Operational
Ticketcloud   Operational
Cloudproject   ? Operational
Cloudsign   ? Operational
Marketplace Operational
Outlook 2013 plugin   Operational
Marketplace website   Operational
Dropbox integration   ? Operational
Voip (Twilio)   Operational
Chrome Extension   ? Operational
Bookkeeping integrations   Operational
Google Contact sync   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Web Response Time ?
Fetching
Past Incidents
Jan 20, 2019

No incidents reported today.

Jan 19, 2019

No incidents reported.

Jan 18, 2019

No incidents reported.

Jan 17, 2019
Resolved - We have found the root cause of the problem and were able to fix it. After some monitoring we are confident the issue has been completely resolved. In the meantime we are taking measures to prevent this from happening again. Thank you for your patience.
Jan 17, 17:22 CET
Monitoring - Teamleader is back up and running again. We noticed there were some servers that were not reacting. We added some new servers to make sure everything is running smoothly again. We will continue to investigate the cause of this and make sure we do everything to prevent this from happening again.
Jan 16, 20:41 CET
Investigating - We are noticing that Teamleader is currently unavailable for some customers and are investigating the cause of the issue. We will be back within half an hour or sooner with an update. Thank you for your patience.
Jan 16, 20:26 CET
Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019
Resolved - The earlier mentioned fix was implemented and resolved the issue. Our engineering team was able to track down the root cause of the empty screens and missing navigation menu that appeared both yesterday and today at noon.

We sincerely apologize and assure you this won't happen again. If you still have questions regarding the issue, don't hesitate to contact us at support@teamleader.eu.
Jan 10, 15:24 CET
Monitoring - We have identified the root cause of the issue. The fix is being implemented and we will monitor the situation for the upcoming 2 hours.

Thank you for your patience.
Jan 10, 13:24 CET
Investigating - Some customers are currently experiencing empty screens and pop-ups in Teamleader. Our engineers are investigating the root cause of the problem.

A hard refresh appears to be a possible solution:
- For Windows: CTRL + SHIFT +R
- For Mac: CMD + SHIFT + R

We'll be back with an update in 30 minutes.
Jan 10, 12:52 CET
Jan 9, 2019
Resolved - This incident has been resolved. We have monitored the situation up until now and encountered no more signs of empty screens or pop-ups in Teamleader.

Thank you for your trust and patience.
Jan 9, 14:13 CET
Monitoring - We were able to identify the issue and implemented a fix. We will continue to monitor the situation during the upcoming 2 hours.

If you still encounter empty screens and pop-ups after doing another hard refresh, don't hesitate to contact us via support@teamleader.eu.

We apologize for the inconvenience this may have caused.
Jan 9, 12:13 CET
Investigating - Some customers are currently experiencing empty screens and pop-ups in Teamleader. Our engineers are investigating the root cause of the problem.

A hard refresh appears to be a possible solution:
- For Windows: CTRL + SHIFT +R
- For Mac: CMD + SHIFT + R

We'll be back with an update in 30 minutes.
Jan 9, 11:43 CET
Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.

Jan 6, 2019

No incidents reported.