Teamleader
All Systems Operational
Teamleader   Operational
Marketplace   ? Operational
Email   ? Operational
Cloudsign   ? Operational
Cloudproject   ? Operational
API   Operational
Webhooks   Operational
Voip (Twilio)   Operational
Chrome Extension   ? Operational
Document Processing   ? Operational
Google Contact sync   ? Operational
Ticketcloud   Operational
Dropbox integration   ? Operational
Bookkeeping integrations   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Web Response Time ?
Fetching
Past Incidents
Sep 21, 2018

No incidents reported today.

Sep 20, 2018

No incidents reported.

Sep 19, 2018
Resolved - We've carefully monitored the performance of the exports and the PDF generation. No further problems have occurred, so the issue has been resolved. Thank you for your support.
Sep 19, 17:24 CEST
Monitoring - We are fairly sure the problem has been completely resolved. We will keep a close eye on the situation during the day.
Sep 19, 08:30 CEST
Update - The PDF generation is back up to speed and should not create any problems anymore. We are still looking into the problem concerning exporting files.
Sep 18, 16:48 CEST
Update - It seems that exporting files from Teamleader is also being affected by this issue. However, we're closer to the solution for the entire problem.
Sep 18, 16:33 CEST
Identified - We are still noticing issues in certain cases of document generation. Our team is looking into it further.
Sep 18, 15:46 CEST
Monitoring - We have reset all of our servers dedicated to generating PDF documents. We now notice that all documents are being generated correctly again. If you had a problem generating a PDF, saving it again will return it normally. We are still keeping an eye on the situation and our team is taking measures to prevent this from happening in the future. Thank you for bearing with us.
Sep 18, 15:33 CEST
Identified - We have identified what is going wrong with the generation of PDF's in Teamleader. Currently the issue is being fixed, so we hope to get the document generation back up and running soon. We will keep you posted on the status.
Sep 18, 15:24 CEST
Investigating - We are noticing a problem with the creation of PDF documents in Teamleader. We are currently investigating the issue and will resolve the problem as soon as possible.
Sep 18, 15:17 CEST
Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018

No incidents reported.

Sep 10, 2018
Resolved - We have completely fixed the issue. Unfortunately, some accounts have some entries that are still saved on January 1st, 1970. If needed, you can manually put these back on the correct date. To find the wrongly tracked entries, you can click the link below and edit them for yourself or (as an admin) for any member of your team.

https://app.teamleader.eu/timesheets.php?view=day&year=1970&month=01&day=01

Affected users will be contacted via email as well.

We offer our sincerest apologies and hope you continue to enjoy using Teamleader.
If you have any questions whatsoever, do not hesitate to contact us via support@teamleader.eu.
Sep 10, 17:19 CEST
Update - We have resolved the issue. All new timetracking will be entered correctly again. Currently we're working on a solution to fix the data that was saved incorrectly, so all timetrackings from the past hours will be listed correctly again in the timesheets.
Sep 10, 12:27 CEST
Identified - We have identified the issue and are currently in the process of implementing a solution. We will keep you updated when the solution is live.
Sep 10, 11:26 CEST
Investigating - When tracking time on a task that you do not immediately finish, the date format on the timetracking will state it was tracked in 1970 instead of today's date. We are currently investigating this issue and we will back with a fix shortly. Thank you for your patience.
Sep 10, 10:38 CEST
Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.

Sep 7, 2018

No incidents reported.