Resolved -
This incident has been resolved.
Feb 17, 15:11 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 16, 08:59 CET
Identified -
The issue has been identified by our external chat provider and a fix has been implemented.
Feb 15, 15:07 CET
Update -
Our chat provider is still continuing to investigate this issue.
We are sorry for the inconvenience and we thank you for your patience. In the meanwhile you could use the chat in Safari or Firefox, where the chat is still available.
Feb 15, 10:53 CET
Update -
Our chat provider is still continuing to investigate this issue.
We are sorry for the inconvenience and we thank you for your patience. In the meanwhile you could use the chat in Safari or Firefox, where the chat is still available.
Feb 10, 12:17 CET
Update -
Our chat provider is still continuing to investigate this issue.
We are sorry for the inconvenience and we thank you for your patience.
Feb 9, 10:16 CET
Update -
Our chat provider is still continuing to investigate this issue.
We are sorry for the inconvenience and we thank you for your patience.
Feb 8, 09:27 CET
Update -
Our chat provider escalated the issue. We hope to have this resolved asap.
We are sorry for the inconvenience and we thank you for your patience.
Feb 5, 11:19 CET
Update -
We are still in contact with our chat provider to identify the issue. We will keep you updated.
Our apologies for the inconvenience.
Feb 4, 13:38 CET
Update -
We are in contact with our chat provider to identify the issue. We will keep you updated via this platform.
Feb 3, 17:45 CET
Investigating -
BOOST users can't make use of the chat function at the moment when using Chrome. You can, however use another browser to contact us via that channel until the issue has been solved.
We are sorry for the inconvenience and we thank you for your patience.
Feb 3, 16:04 CET